Jimmccallum

I OFFER A RANGE OF SERVICES. FROM ‘DO IT YOURSELF’ TO ME REMOTELY GUIDING YOU THROUGH THE ENTIRE PROCESS.

What Services do I offer? And how do they work?

I offer a choice of four structured service packs, each addressing the same core challenge. How to simultaneously improve customer service, increase productivity, and achieve 100% Right First TIme, without building new facilities or hiring more people. The four packs are designed to suit different levels of ambition and involvement.

Starter – Up to 12 hours of remote consulting in one week, focused on creating your Practical Vision. This shows where your operation sits today and where it can realistically get to. From there you drive the program yourself, supported by the TYM book. (See Book tab)

Manufacturing – 42 hours over six weeks, covering Lead Time, Productivity, Right First Time, and KPIs for your pilot project. Typically delivers productivity gains of 50% or more.

Business – 66 hours over ten weeks, extending the program to Support Functions, Planning and Scheduling, and People and Organisation. This is the full TYM Program synchronising your entire operation with your new manufacturing capability.

Future Proof – a bespoke continuation  pack for companies ready to take performance to the next level, including implementation guidance and a route to capturing the best customers in your sector. Check Chapters 11, 12 and 13 in the Book for details.

The elapsed times in weeks are the minimum possible. But we go at the pace that suits you. So if you take longer to complete your weekly tasks, then the elapsed time will extend. But the Consulting Time and Cost will remain much the same. Typically, my clients achieve a financial return of over twenty times my fees.

Module
starter
manufacturing
business
future proof
Customer Service
Productivity
Right First Time
Support Functions
Planning & Scheduling
People & Organisation
KPIs
Presentation
Sustain & Roll Out
PO Organisation
Where To Now?
Consulting Time
< 12h in 1 week
42h in 6 weeks
66h in 10 weeks
TBA
Cost
< £4800
£16800
£26400
Module
starter
manufacturing
business
future proof
Customer Service
Productivity
Right First Time
Support Functions
Planning & Scheduling
People & Organisation
KPIs
Presentation
Sustain & Roll Out
PO Organisation
Where To Now?
Consulting Time
< 12h in 1 week
42h in 6 weeks
66h in 10 weeks
TBA
Cost
< £4800
£16800
£26400

Whatever Service Pack you choose, or if you’re doing it yourself, you’ll have some prep work to do before you start. Which you can get from the Book. Once you’ve completed that, you’re then ready to start your TYM program.

One feature that sets this Program apart is that every service pack includes a competitive grace period during which I will not work with any of your direct competitors on a similar project. This means a separate company offering a similar product to a similar market cohort. It gives you the chance to pull ahead of them and stay there.

Service Pack
Starter
Manufacturing
Business
Future Proof
Grace Period
4 months
8 months
12 months
18 months

Check out the Case Studies in this website to see how a range of clients transformed their business with my TYM Program.